Contact
Email: support@pulsesoc.com
Typical response time: within 1-2 business days. Payment and account access questions are prioritized.
You can also connect the optional Pulse Telegram companion for quick commands and account status.
Customer Support
Support for Pulse users.
Pulse support helps users with account, subscription, payment, optional Telegram companion, safety, and product questions.
Email support@pulsesoc.comBefore You Contact Us
- Include your Telegram username or user ID if the issue is bot-related.
- For payment questions, include the payment method and transaction/session reference if available.
- Never send seed phrases, private keys, wallet passwords, or recovery phrases.
Common Questions
Does CoinPilotXAI Inc. hold user funds?
No. Pulse does not custody crypto, create exchange accounts, or control user wallets.
Can support recover my wallet?
No. CoinPilotXAI Inc. cannot recover wallets and will never ask for private wallet credentials.
What is Pulse Premium?
Pulse Premium is optional prestige: glowing identity, elite profile effects, creator enhancements, advanced creator tools, analytics, and exclusive Pulse badges. Core platform access remains free for authenticated users.
Safety Notice
CoinPilotXAI Inc. never asks for seed phrases, private keys, recovery phrases, wallet passwords, or remote wallet access.
If someone claims to be Pulse support and asks for private wallet information, treat it as suspicious and stop immediately.
CoinPilotXAI Inc. provides educational AI intelligence only and does not provide financial, betting, investment, or legal advice.